Active Listening:
An Interactive Learning Experience


DOUG
I am almost 16 years old and I live in a juvenile detention center. I am here on drug charges and I finished the program I was required to complete 2 months ago. I want to go home but my Mom will not let me. She says I can not live with them. My sister is on drugs and she lets her get away with everything and blames me. She will not sign me over to the Department of Human Services or anyone else. She will not even approve me to go to any placements. I have no where to go. I'm committed by the court until my 18th birthday and if I can't go home I have to stay here.

Select your Active Listening response from the 3 given below.

I hear you're hurt by this, but first let's talk about your drug problem.
You feel hurt that Mom leaves you in this program and does not listen to you.
You are a smart person. Why don't you show your Mom that you are doing better. Ask her to let you be in Department of Human Services custody.

 

 

 

 

 

 

 

 

 

 

 

 

DOUG
Your response was: "I hear you're hurt by this, but first let's talk about your drug problem."

This response does not use the skill of Active Listening

The real problem that he wants to talk about is not being able to go home.


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DOUG
Your response was: "You are a smart person. Why don't you show your Mom that you are doing better. Ask her to let you be in Department of Human Services custody."

This response does not use the skill of Active Listening

He is in the center and already doing everything he can to get out and is trying to go home.


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DOUG
CONGRATULATIONS
Your response was: "You feel hurt that Mom leaves you in this program and does not listen to you."

You repeated what he said and also described his feelings.


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